Boost Government Agency customer & employee experience with Pega infinity

Platform

Pega Platform 8.4, Pega Customer Service, Pega Cloud.

Location

United States of America

Industry

A Government Agency for Public employees and retirees to plan for their future.

Case Studies

Pega Infinity Implementation

A US-based government agency helping more than 300 thousand public employees and retirees to plan for their future. Operating with numerous counties and district employers, the agency is growing at a fast pace through its rapidly evolving business model and responsive customer service.

EvonSys took a holistic approach to IT architecture modernization. Instead of just satisfying the current need, we took a broader strategy that included our client’s future aspirations.

To bring intelligent process automation with all its benefits, EvonSys delivered state of the art technology through Pega infinity.

Download Omnichannel case study to know how we achieved this feat.